Frequently Asked Questions

Everything you need to know about your next pair of kicks.

Are all your sneakers authentic?

Yes, authenticity is our priority. Every item sold on CREP MOVEMENT LTD undergoes a rigorous multi-point inspection by our expert team to ensure it is 100% genuine before it reaches your door.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. For limited releases and high-demand drops, processing may take an additional 48 hours to ensure quality control.

What is your return policy?

We offer a 14-day return policy for items in their original, unworn condition with all security tags intact. Please note that shipping fees for returns are the responsibility of the customer.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Klarna and Clearpay for flexible budgeting.

How do I know which size to order?

Each product page includes a specific size guide. We generally recommend sticking to your true-to-size (TTS) fit unless the product description specifically advises to size up or down.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.